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Useful OVO contact details
Here are some important contact numbers for various Ovo Energy services:
| Service Category | Contact Method & Number | Hours / Notes |
|---|---|---|
| Pay Monthly (general) | 0330 303 5063 | Mon–Fri, 9am–5pm |
| Pay As You Go (PAYG) | 0330 175 9669 | Mon–Fri: 8am–8pm; Sat–Sun: 9am–5pm |
| Complaints (Pay Monthly) | 0330 303 5063 | Same as general enquiries |
| Live Webchat | Via OVO Website | Weekdays: 8am–6pm; Sat: 9am–2pm |
| Boost (PAYG Subsidiary) | 0330 102 7517 (land) / 0117 332 3728 (mobile) | For technical/emergency PAYG queries |
| Boiler/Heating Cover | 0800 254 5303 | Mon–Fri, 9am–5pm (excluding holidays) |
| Email Support | hello@ovoenergy.com | - |
| Postal Correspondence | 1 Rivergate, Temple Quay, Bristol BS1 6ED | - |
| OVO Partnerships | 0345 300 2316 | 10am-5pm (Helpthemove client's only - cannot speak to tenants) |