I have a query relating to a bill from Ovo Energy, who can help me?

As a Helpthemove client, you have exclusive access to our dedicated OVO void billing team, specifically for our letting agents and social housing providers.

You can reach the Helpthemove OVO billing team by email. 

If you are on consolidated billing (one bill each month with a list of all generated bills ready to be released) email - billing.collections@ovo.com

If you have any other billing queries, please email partnership.billing@ovo.com

If you prefer to discuss your enquiry by phone, please contact the OVO Partnerships team at 0345 300 2316 (please note, this number is not available to Tenants or Landlords).

Alternatively, our Helpthemove Customer Service Team is available to assist and can coordinate directly with OVO on your behalf, ensuring your queries are resolved efficiently. To contact our team, please call 0161 399 0247 or email support@helpthemove.co.uk.